Frequently asked questions

How can I be sure the clubs are genuine?

If you're buying used clubs from any Tom, Dick or Sally on ebay or similar site, you could well be caught out. However all our used clubs are only posted for sale once they have had a full inspection from our in house PGA professional. ALso, you are covered by a 14-day satisfaction guarentee.

Do you change grips on all clubs?

We will never sell a club that doesn't have a decent amount of playing time left in it, so will replace the grips if it is required. If the grips are in good order, we will not replace - as this is the most sustainable way to operate and also keep our prices as low as possible. We will also write a detailed description of any club on sale and can replace grips on request if you'd like.

How long does it take to recieve money for my clubs?

Once we recieve your clubs we will aim to have money into your bank account or paypal account within 48 hours.

Do you ever refuse to buy clubs once you recieve them?

Very rarely. If the description you give of the clubs is wildly inacurate we may return the clubs to you, or contact you with a reduced offer. We hate doing this, so please try and be as accurate as possible in your description to avoid any issues.

How does postage work?

We will add a postage premium to all quotes to help cover the cost of postage (£5 single clubs and £10 for sets) Alternatively we can provide you a postage label. If you return any purchase within the 14 day satisfaction period we will cover the cost of postage if the item is being returned because of a fault or damage. If you return any item because you change your mind, that's OK. but you will need to pay for the postage.

Can I part exchange?

We will happily take part exchage. We will agree a trade in price up front. You will then need to purchase your new set from us first. Once you recieve them and confirm you are happy you can send us your old clubs, and after inspection we will release the money to you.